Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us. By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from submitting personal data.

1. Information We Collect

We collect personal information voluntarily provided by you when you fill out forms on our website. The types of information we collect include:

• Name
• Email Address
• Telephone Number

We only collect this data when you voluntarily submit it to us, such as when you sign up for newsletters, make an inquiry, or request information about our services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries or requests.
• To send you promotional information or updates (if you have consented to receive them).
• To improve our services and website functionality based on your feedback.

3. Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

• Consent: By submitting your information through our form, you consent to our use of your personal data for the purposes specified in this policy. You can withdraw your consent at any time by contacting us.
• Contract Performance: We may need to process your data to fulfil a contract or provide requested services (e.g., responding to service inquiries).
• Legal Obligation: We may process your personal data to comply with legal obligations, such as tax or accounting regulations.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in running our website or conducting business, such as:

• Email service providers to send updates or newsletters.
• Third-party customer support platforms, if applicable.

5. International Data Transfers

If your personal data is transferred outside the country of collection, including to the UK, EU, or other regions, we will take necessary precautions to ensure that your data is handled securely. We may use legal mechanisms such as Standard Contractual Clauses (SCCs) to protect your data during transfers.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. If you unsubscribe from communications or withdraw your consent, we will delete your personal data within a reasonable period, unless we are legally required to retain it.

7. Your Rights

Depending on your location and the applicable laws, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
• Right to Erasure: You can request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request the restriction of processing your personal data in certain situations.
• Right to Object: You can object to the processing of your personal data, especially for marketing purposes.
• Right to Data Portability: You can request a copy of your data in a commonly used format for transfer to another service provider.

8. Cookies

We use cookies to enhance your experience on our website. For more details, please refer to our Cookies Policy.

9. Security

We take appropriate security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.

10. Children’s Data

Our website does not knowingly collect personal data from children under the age of 18. If we learn that we have collected data from a child without parental consent, we will take immediate steps to delete such data.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the date of the update. Please review this policy regularly to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

• Email: info@uptasweeq.com
• Phone: +962 798 588 710
• Address: UpTasweeq, 29 Imeel Haddad St | Abu Nseir | Amman | 11937 JORDAN